YOUR PREMIER ROOFING COMPANY IN GREY FOREST
Superstar Service
- A+ Better Business Bureau Accredited
- Lifetime Product Warranties
- Flexible Financing Options
Your Grey Forest Roofing Contractor
Rox Roofing is your Grey Forest Roofing Contractor. Roof repairs is our specialty. Repairs are no joke and finding a good roofer can be daunting. We’ve made process simple. Simply call, schedule, point and we fix. Here we’ll go over repairs, replacements and a few tips on hiring a roofer.
Roof Repairs in Grey Forest
A roof repair is always the first choice when thinking about replacing. Saving money is our main priority. If we can repair vs. replace than we should do that, we can delay a large roof expense.
A special kind of person is needed to perform proper repairs and here at Rox Roofing, we have repair specialist. Our team attends yearly manufacture training classes and we perform onsite training with years of experienced techs.
Residential Roofing
Roof Replacement Should Be The Last Resort
When replacing your roof, it should be the last resort. This is because roofing is one of the most expensive home improvement projects. The only times you should consider a replacement is when a hail or wind storm has damaged your roof. The only way to make sure damage is present is by doing a proper roof damage assessment.
If your buying or selling a home and the roof is 20 years or older, consider a roof replacement. This is because within 20 years most roofs sustain some sort of damage. Getting a roof inspection when buying or selling a home is a great idea as well. This is because you can knockout unnecessary surpricess upfront and get to the closing table faster.
Here’s 3 Tips To Finding A Roofing Contractor
- Make sure they’re local to San Antonio and not from out of town. If anything happens down the line, you want a roofer that can warranty the work years later.
- They’ve been in business at least 5 years. It’s a known fact that most business don’t last 2 years and very few make it to 5. Five or more years means they’re in business for the long haul.
- Check reviews online. 1 or 2 not so great reviews is okay. What we’re looking for is a bunch of 4 and 5 star positive reviews.
Grey Forest Roof Hail Damage
San Antonio and surrounding areas get hit by hail about once a year. It’s normally isolated into a 2-5 mile radius. From time to time we get hit with a large severe storm that rocks the entire city.
Here’s what to do if you think your roof has been damaged by hail and what to expect.
- Contact a roofer – that you know, like and trust, NOT your insurance company. This roofer should put together an analysis report with pictures to show proof of the damages. Don’t shop roofers around. Find one you like and stick to them. A well trusted roofer will probably have a service agreement stating if the roof gets approved to replace by insurance, they are guaranteed to do the work. This is normal and they deserve it.
- Call your insurance carrier and file a claim. Your roofer should be knowledgeable on how to file a claim and walk you through the process. Have a pen handy as they will ask a few question. This process takes about 20 minutes.
- Schedule your roofer to be onsite with your insurance adjuster. The roofer is on site to represent the hail damage on the roof and collateral damage. The roofer and adjuster should work together to come up with a scope of work to make necessary repairs to bring everything back to normal before the storm hit.
- Roofing estimate. Your insurance company will come up with what they think the repair work will cost. These estimates are typically lower by 20% – 30% or more. Your roofing contractor knows exactly what it’s going to take to get the job done. The roofer and the adjuster normally meet somewhere in the middle.
- Retail vs. insurance cost. Retail is considered a “cash price” or “paying out of pocket.” This retail price is lower than insurance because, it’s a faster process. We roof and we get paid. There’s no insurance runaround. Dealing with insurance is usually a 1-3 month run around depending on the carrier. Money is held up and take weeks if not months to get paid. The biggest issue with insurance is mortgage companies and agreeing on scope of work. Remember, insurance companies are for profit, the less they pay out, the better the bottom line looks…
- Start work. Roofer will schedule material delivery and work to begin, these are usually two different days. Make sure to get everything in writing as to the scope of work. Make sure to know the difference between 3-tab shingles vs. architectural shingles and a hail proof shingle. This is your opportunity to make changes, get an upgrade and make an informed decision.
- Payment. For retail cash jobs it pretty simple. Once work it complete, do your walk around, approve work and pay the roofer. For insurance, do your walk around, approve work and your roofer will send a certificate of completion to the carrier with an invoice. The carrier will review and send off payment within 1-3 weeks. When you receive your insurance proceeds, pay your awesome roofer!
This essentially wraps up the insurance process.
Looking For Something To Do in Grey Forest? Here’s a few things
City of Grey Forest holds a population of about 600 people. Small town I would say. 🙂 list below is a recommendation of things nearby.
Senator Frank L. Madla Natural Area is a great park nearby. Nice scenery and great spot for a photo shoot. The San Antonio Parks & Recreation is also near.
The Grey Forest Octagon House, known for the amazing views, this is the spot to visit for a great sunset.
And lastly, you need to visit Old Bandera Rd. where you’ll find the Helotes Creek Winery, food, music, nightlife, BBQ joint and shops. ENJOY!!
Schedule Your Roof Quote in Grey Forest
We’ve made the process simple and easy. You can fill out the form below or call us directly at 210-900-0977.
Cities Served
Rox Roofing
1999 Gulfmart St #517, San Antonio
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This was the first time I’ve dealt with a roof repair. I didn’t know where to start! Rox Roofing made the process so easy. They took care of everything with my insurance company! Rey and Jesus were both great at communicating and answering … More any questions I had! They kept me informed from beginning to end and always sent pictures of the progress. Before, during and after. I highly Rox Roofing!
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Rox Roofing did a great job on my roof repairs. Rocky was professional, communicative, and made the whole process smooth from start to finish. The crew showed up on time, worked efficiently, and left everything clean. I really appreciated … More the honesty and attention to detail. I’d definitely recommend Rox Roofing to anyone looking for reliable roofing work. -
Admittedly, I don’t typically leave reviews, but I often use reviews when making large financial decisions. I know…. I’m trying to be better about leaving reviews. I think it’s safe to say that none of us look forward to having to replace/repair … More a roof. Yet, it’s one of the most important components of our homes. In July 2025, the west side of San Antonio had a destructive hailstorm. Based on the strength of the storm, I knew there was going to be damage to the roof. It sounded like baseballs hitting the house. While the storm was occurring (roughly 7pm) I pulled out my phone and dialed Rox Roofing because they did some work for me several years back at a different home. It was 7pm so I wasn’t expecting to hear from them until the following business day. Nope… 5 minutes later I was speaking with someone from Rox. Seriously, they called me well after business hours. I explained what was going on and they asked me if I had an active leak. I let them know that I was unaware of any leaks yet but wanted someone braver than me to climb onto my 2-story home. They said no problem; I will have a guy at your house by 9am the following day. If there is a leak we will put a temporary cover over it until it can be fixed. As promised, my doorbell rang at 8:45am. Not bad, impressive even… They took some pictures and showed me significant damage and suggested I contact my homeowner’s insurance to file a claim. The fact is… many of my neighbors also did the same. Some even had a new roof being put on the following week. My insurance company a big brand company (I will not name them to protect the guilty), sent someone out a few weeks later, just a few days shy of a month. When I asked why it would take so long I was told “because we are busy”. That sure didn’t feel “like a great neighbor” response. Anyway, the following day, I received a call from the person handling my claim from my insurance company. He stated that I had little damage, not enough to even file a claim due to the deductible. I asked them to send me their report so that I could compare it to the report I received from my roofer. A few weeks later after calling several times, I finally received the insurance company report. Sure, enough they showed only a few areas being affected. The problem with the report was it omitted several areas of the roof, so I contacted my insurance company again and requested a second review be carried out. As expected, he upped the damage by $1,000.00. After speaking with Rocky at Rox he asked if I wanted to push a little more, so I said yes. He offered a Public Adjuster that he had worked with in the past. Now enter PALCO, the public adjuster. They scheduled a person to come to my house and document what they found, independent of Rox and my insurance company. They took pictures and sent a report to me that again showed significant hail damage. I mean all the ventilation pipes looked like someone used them for target practice. Shingles missing, hail dents in the shingles, siding, screens etc.… In the end, the insurance company was forced to pay, but only because of Rox. The day of the installation the Rox team showed up and removed my roof by 11am and had the new one on by dinner. The site manager came the following day to do an inspection of my roof. He went over everything with me, no pressures, no problems… Call Rox if you want a solid roof and a solid team working on your behalf. Anytime anyone asks me who I used or would recommend, I hand them a business card for Rox. They’re my “go-to” roof team moving forward.
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I’ve done business with Rox Roofing for years and they are one of the easiest companies to do business with. They are well educated, do amazing work and stand behind their workmanship. I highly recommend this company to anybody looking … More for roof repair, replacements and/or gutters.
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Rox Roofing is a solid company! Amazing work, honest, very communicative and they do what they say they are going to do. I will definitely recommend them to anyone needing a roof and I can confidently refer them to friends and family knowing … More they will be getting great service!
Thanks again Rox Roofing! -
I recently hired Rox Roofing for a roof repair and had an excellent experience. From the start, the inspector, Rey, was highly professional, punctual, and knowledgeable. He conducted a thorough inspection of my roof and siding, clearly … More explaining the issues and providing a fair quote without any pressure.
The repair work itself was completed efficiently and on schedule. The crew was respectful of my property, ensuring everything was cleaned up perfectly after the job was done. I truly appreciated the transparent communication and the high quality of workmanship. If you are looking for a reliable roofing company in San Antonio, I highly recommend asking for Rey at Rox Roofing.
