Your Alamo Heights Roofing Contractor For Roof Repair & Replacements
Living in Alamo Heights, you have probably been hit by hail once or twice… or more. And you probably suffered damage to your roof, siding and windows. As you already know, it’s time to visit with a local Alamo Heights roofing contractor, a professional roofer.
Residential roofing refers to the materials and construction techniques used to cover and protect homes from weather and environmental damage. Common roofing materials include asphalt shingles, metal panels, clay tiles, and wood shakes, each offering different durability, cost, and appearance. Proper installation and regular maintenance help ensure a roof lasts longer and keeps the home safe and energy-efficient.
Roof Repairs
By having Rox Roofing in your tool box, you can relax while we handle all the hard work. We specialize in roof repairs and roof replacements. When storms come to San Antonio and wreak havoc on roofs, we provide professional emergency roof repairs services and mitigate damages for you and your insurance carrier.
With over 40 years of combined roofing experience, you can rest assure we can handle all your roofing needs. Our staff and crews regularly attend manufacture roofing classes and keeps up to date with roofing specs and installation practices.
Roof Leak Assement
Our roof leak techs have been trained properly and accurately to locate and detect roofing leaks. The assessment begins by locating the leak at it’s showing point like a kitchen ceiling, climb in the attic if possible, track, follow, and climb on the roof to pinpoint exactly where the issue issue is.
After, we provide images and if allowed- video of where the roofing issue is at. We repair asphalt shingles, metal, tile and flat roofs. This process has allowed us to successfully complete and warranty hundreds of roof repairs.
Rox Roofing is located off Broadway and 410, right outside the loop. We’re only a few minutes away. Across the street from the Wells Fargo. We’re your Alamo Heights Roofing Contractor.
Roofing in Alamo Heights, TX
Alamo Heights City Hall is located at 6116 Broadway San Antonio, TX 78209. You know exactly where this is located.
Work in Alamo Heights is restricted to the hours of 7:00 a.m. to 8:00 a.m. for work activities (preparation), 8:00 a.m. to 5:00 p.m. for actual work activities and 5:00 p.m. to 6:00 p.m activities and vacation of the site (clean up), Monday through Friday. Work/construction will not allowed on weekends or city holidays. Yup, you read that right.
Alamo Heights Roof Hail Damage
San Antonio and surrounding areas get hit by hail about once a year. It’s normally isolated into a 2-5 mile radius. From time to time we get hit with a large severe storm that rocks the entire city.
Here’s what to do if you think your roof has been damaged by hail and what to expect.
Contact a roofer – that you know, like and trust, NOT your insurance company. This roofer should put together an analysis report with pictures to show proof of the damages. Don’t shop roofers around. Find one you like and stick to them. A well trusted roofer will probably have a service agreement stating if the roof gets approved to replace by insurance, they are guaranteed to do the work. This is normal and they deserve it.
Call your insurance carrier and file a claim. Your roofer should be knowledgeable on how to file a claim and walk you through the process. Have a pen handy as they will ask a few question. This process takes about 20 minutes.
Schedule your roofer to be onsite with your insurance adjuster. The roofer is on site to represent the hail damage on the roof and collateral damage. The roofer and adjuster should work together to come up with a scope of work to make necessary repairs to bring everything back to normal before the storm hit.
Roofing estimate. Your insurance company will come up with what they think the repair work will cost. These estimates are typically lower by 20% – 30% or more. Your roofing contractor knows exactly what it’s going to take to get the job done. The roofer and the adjuster normally meet somewhere in the middle.
Retail vs. insurance cost. Retail is considered a “cash price” or “paying out of pocket.” This retail price is lower than insurance because, it’s a faster process. We roof and we get paid. There’s no insurance runaround. Dealing with insurance is usually a 1-3 month run around depending on the carrier. Money is held up and take weeks if not months to get paid. The biggest issue with insurance is mortgage companies and agreeing on scope of work. Remember, insurance companies are for profit, the less they pay out, the better the bottom line looks…
Start work. Roofer will schedule material delivery and work to begin, these are usually two different days. Make sure to get everything in writing as to the scope of work. Make sure to know the difference between 3-tab shingles vs. architectural shingles and a hail proof shingle. This is your opportunity to make changes, get an upgrade and make an informed decision.
Payment. For retail cash jobs it pretty simple. Once work it complete, do your walk around, approve work and pay the roofer. For insurance, do your walk around, approve work and your roofer will send a certificate of completion to the carrier with an invoice. The carrier will review and send off payment within 1-3 weeks. When you receive your insurance proceeds, pay your awesome roofer!
This essentially wraps up the insurance process. Storm damage restoration goes beyond quick fixes—it’s about making your home whole again. We handle everything from structural repairs to water damage cleanup, ensuring a safe and seamless recovery.
Rox roofing did an outstanding job on our repair and I would highly recommend them - we had a leak due to some spotty work from a past contractor so this repair involved siting, flashing, and shingles. Rey and Jesus did a great job at every… More step and were the perfect mix of friendly and professional - they gave us a breakdown of the cause of the leak along with a detailed explanation of the repair process and what they did to extend the life of our roof. This included detailed before and after pictures. Lastly, they worked with us on the price which was deeply appreciated. We would definitely work again with them in the future.
I ultimately hired Rox Roofing in San Antonio for a full roof replacement after these irregular storms we’ve had this year causing some leaking into my home. They inspected the roof, noticed the areas that needed replacemen, and the whole… More roof was ultimately replaced.
The entire process was smooth from start to finish. Rocky was great and responsive, Jesus was transparent as well and the team that performed the work on my home. They were quick, thorough, and transparent every step of the way, clearly explaining the scope of work as needed, communicating consistently, and showing up as promised. The quality of the work was excellent, and their pricing was very reasonable compared to other companies that quoted significantly higher for such a small roof that is on my home.
Overall, they were easy to work with and made the experience stress-free. I would definitely recommend them to anyone needing reliable roofing services in a timely manner and without the hassle with overly-inflated prices. I appreciate too that there a 10 yr workmanship warranty, with a free 1yr inspection with my new roof and affordable inspections after that!
Rox Roofing was extremely responsive during the rainy storm season. They came out right away and provided an estimate, and a temporary fix until the work could be done. This company went beyond the call of duty and made the repairs as soon… More as possible by monitoring the weather and working as soon as the rain stopped for awhile (even on a weekend)! Rox Roofing is and will be one I go to for all my roofing needs. Great company and fantastic job!!
I had a great experience working with Rox Roofing on one of my listings. As a real estate agent, timelines and communication are everything and they absolutely delivered on both.
They were quick to assess the situation, provided a clear… More and fair quote, and got the work done efficiently without cutting corners. The quality of the replacement made a huge difference in helping my transaction move forward smoothly.
What stood out most was their responsiveness and professionalism. They kept me updated throughout the process, showed up when they said they would, and made everything easy for both me and my seller.
I’ll definitely be recommending them to future clients and using them again. Reliable vendors like this are hard to find!
This was the first time I’ve dealt with a roof repair. I didn’t know where to start! Rox Roofing made the process so easy. They took care of everything with my insurance company! Rey and Jesus were both great at communicating and answering… More any questions I had! They kept me informed from beginning to end and always sent pictures of the progress. Before, during and after. I highly Rox Roofing!
⭐⭐⭐⭐⭐
Rox Roofing did a great job on my roof repairs. Rocky was professional, communicative, and made the whole process smooth from start to finish. The crew showed up on time, worked efficiently, and left everything clean. I really appreciated… More the honesty and attention to detail. I’d definitely recommend Rox Roofing to anyone looking for reliable roofing work.
