YOUR EXPERT ROOFING COMPANY IN BALCONE HEIGHTS
Superstar Service
- A+ Better Business Bureau Accredited
- Lifetime Product Warranties
- Flexible Financing Options
Your Balcone Heights Roofing Contractor For Repair & Replacements
The City of Balcone Heights has seen its fair share of high winds and hail storms and Rox Roofing is your Balcone Heights Roofing Contractor for repairs and replacements.
When storms come in and damage roofs, what you should do is locate a trustworthy local roofing contractor. Here are two tip when hiring a roofer.
- Hire a roofing company that specializes in roof repairs, this is because if anything ever happens with your roof replacement, you want a roofing company that can repair the roof swiftly with no hesitation.
- Hiring local will keep headaches away. This is because a local company will be here for years to come.
What’s The Top Reason Why Roof Shingles Blow Off?
The top reason why roof shingles blow off is because of bad workmanship. When is comes to 3 tab shingles, there’s a specific nail pattern roofers need to follow. Shingles blow off 90% percent of the time because they were nailed high above the tar line. Image here shows exactly where they should be nailed and doing so will avoid many roofing issues.
Balcone Heights Roof Hail Damage
San Antonio and surrounding areas get hit by hail about once a year. It’s normally isolated into a 2-5 mile radius. From time to time we get hit with a large severe storm that rocks the entire city.
Here’s what to do if you think your roof has been damaged by hail and what to expect.
- Contact a roofer – that you know, like and trust, NOT your insurance company. This roofer should put together an analysis report with pictures to show proof of the damages. Don’t shop roofers around. Find one you like and stick to them. A well trusted roofer will probably have a service agreement stating if the roof gets approved to replace by insurance, they are guaranteed to do the work. This is normal and they deserve it.
- Call your insurance carrier and file a claim. Your roofer should be knowledgeable on how to file a claim and walk you through the process. Have a pen handy as they will ask a few question. This process takes about 20 minutes.
- Schedule your roofer to be onsite with your insurance adjuster. The roofer is on site to represent the hail damage on the roof and collateral damage. The roofer and adjuster should work together to come up with a scope of work to make necessary repairs to bring everything back to normal before the storm hit.
- Roofing estimate. Your insurance company will come up with what they think the storm damage roof repair work will cost. These estimates are typically lower by 20% – 30% or more. Your roofing contractor knows exactly what it’s going to take to get the job done. The roofer and the adjuster normally meet somewhere in the middle.
- Retail vs. insurance cost. Retail is considered a “cash price” or “paying out of pocket.” This retail price is lower than insurance because, it’s a faster process. We roof and we get paid. There’s no insurance runaround. Dealing with insurance is usually a 1-3 month run around depending on the carrier. Money is held up and take weeks if not months to get paid. The biggest issue with insurance is mortgage companies and agreeing on scope of work. Remember, insurance companies are for profit, the less they pay out, the better the bottom line looks…
- Start work. Roofer will schedule material delivery and work to begin, these are usually two different days. Make sure to get everything in writing as to the scope of work. Make sure to know the difference between 3-tab shingles vs. architectural shingles and a hail proof shingle. This is your opportunity to make changes, get an upgrade and make an informed decision.
- Payment. For retail cash jobs it pretty simple. Once work it complete, do your walk around, approve work and pay the roofer. For insurance, do your walk around, approve work and your roofer will send a certificate of completion to the carrier with an invoice. The carrier will review and send off payment within 1-3 weeks. When you receive your insurance proceeds, pay your awesome roofer!
This essentially wraps up the insurance process.
What To Do In Balcone Heights
The City of Balcone Heights is located inside the loop at 410 & I-10 at 3300 Hillcrest Drive Balcones Heights, TX 78201. It’s home to about 4,000 people.
- The Wonderland of Americas mall is home to Balcone Heights for all your shopping needs.
- Dave and Busters is nearby for a weekend bite and gaming fun for family activities.
- Fredericksburg Rd is full of shops and stores.
- Generally speaking San Antonio has many things to do, from Six Flags, Seaworld, to the downtown River Walk.
Schedule Your No Cost Balcone Heights Roof Estimate
You can schedule by doing one of the following.
- Fill out the form. We’ll contact you within 24 hrs.
- Call us directly at 210-900-0977
Feel free to read our 25 Most Frequently Asked Roofing Question and check out our San Antonio roofing blog.
Cities Served
Rox Roofing
1999 Gulfmart St #517, San Antonio
-
I’ve done business with Rox Roofing for years and they are one of the easiest companies to do business with. They are well educated, do amazing work and stand behind their workmanship. I highly recommend this company to anybody looking … More for roof repair, replacements and/or gutters.
-
Rox Roofing is a solid company! Amazing work, honest, very communicative and they do what they say they are going to do. I will definitely recommend them to anyone needing a roof and I can confidently refer them to friends and family knowing … More they will be getting great service!
Thanks again Rox Roofing! -
I recently hired Rox Roofing for a roof repair and had an excellent experience. From the start, the inspector, Rey, was highly professional, punctual, and knowledgeable. He conducted a thorough inspection of my roof and siding, clearly … More explaining the issues and providing a fair quote without any pressure.
The repair work itself was completed efficiently and on schedule. The crew was respectful of my property, ensuring everything was cleaned up perfectly after the job was done. I truly appreciated the transparent communication and the high quality of workmanship. If you are looking for a reliable roofing company in San Antonio, I highly recommend asking for Rey at Rox Roofing. -
Rox Roofing replaced the roof on our home and water tank shed December 2025 that had hail damage from a recent storm. They were recommended to us by a neighbor who had a very positive experience with their service. We also had a wonderful … More encounter with Rocky and his company as highlighted below:
• Extremely prompt in scheduling and showing up to appointments. Phone calls were also returned quickly.
• Rocky personally took the time to explain the options, costs and the insurance process.
• They went through the roofing process and told us exactly what to expect.
• Rocky came out several times to bring samples, discuss the difference between tile and metal roofs. He genuinely wanted us to be happy with our decisions.
• Delivery of the tiles was flawless. The crew place them on the roof with a lift the Friday prior to the project starting on Monday.
• The Rox Roofing crew was on time each day and it was evident every employee knew what their part of the job was. They worked well together and with great efficiency.
• Rocky was meticulous with cleanliness and ensuring our property was protected and respected. He personally walked the property each day to ensure everything was going smoothly and in place.
• He also met with us after the project was done to complete a final walk through and tweaked a few things that he wanted to perfect.
Overall, I would highly recommend Rox Roofing and give them an A+ on service, quality and communication. -
Rox was recommended to us for a roof repair by our longtime friend and realtor. We were surprised to discover we had a water leak in our guest bath. Rox came out and found that we had some shingles sliding off the roof. It was a very steep … More grade which made the work difficult. They did a beautiful job. The new shingles blended beautifully with the existing ones. We couldn’t be happier with the work. Trust Rox to do it right! 🥳👏
-
This is the second Time our family has used Rox roofing. We couldn’t have had a better experience both times. We had hail damage from recent storms and needed to replace our metal roofs on two houses. We got several estimates and went … More with Rox once again. They removed the existing roofs on both houses And dried them in over one day. The rest of the job was completed in four days. We had some water damage and decking needed to be replaced, Rocky did this with no additional charge. His workers were efficient and cleaned up around the house every day at the end of their workday. The final product looks amazing (see photos uploaded) and Rocky ensured that we were satisfied with everything on completion.
