YOUR EXPERT ROOFING COMPANY IN BALCONE HEIGHTS
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Your Balcone Heights Roofing Contractor For Repair & Replacements

The City of Balcone Heights has seen its fair share of high winds and hail storms and Rox Roofing is your Balcone Heights Roofing Contractor for repairs and replacements.
When storms come in and damage roofs, what you should do is locate a trustworthy local roofing contractor. Here are two tip when hiring a roofer.
- Hire a roofing company that specializes in roof repairs, this is because if anything ever happens with your roof replacement, you want a roofing company that can repair the roof swiftly with no hesitation.
- Hiring local will keep headaches away. This is because a local company will be here for years to come.
What’s The Top Reason Why Roof Shingles Blow Off?
Balcone Heights Roof Hail Damage
San Antonio and surrounding areas get hit by hail about once a year. It’s normally isolated into a 2-5 mile radius. From time to time we get hit with a large severe storm that rocks the entire city.
Here’s what to do if you think your roof has been damaged by hail and what to expect.
- Contact a roofer – that you know, like and trust, NOT your insurance company. This roofer should put together an analysis report with pictures to show proof of the damages. Don’t shop roofers around. Find one you like and stick to them. A well trusted roofer will probably have a service agreement stating if the roof gets approved to replace by insurance, they are guaranteed to do the work. This is normal and they deserve it.
- Call your insurance carrier and file a claim. Your roofer should be knowledgeable on how to file a claim and walk you through the process. Have a pen handy as they will ask a few question. This process takes about 20 minutes.
- Schedule your roofer to be onsite with your insurance adjuster. The roofer is on site to represent the hail damage on the roof and collateral damage. The roofer and adjuster should work together to come up with a scope of work to make necessary repairs to bring everything back to normal before the storm hit.
- Roofing estimate. Your insurance company will come up with what they think the storm damage roof repair work will cost. These estimates are typically lower by 20% – 30% or more. Your roofing contractor knows exactly what it’s going to take to get the job done. The roofer and the adjuster normally meet somewhere in the middle.
- Retail vs. insurance cost. Retail is considered a “cash price” or “paying out of pocket.” This retail price is lower than insurance because, it’s a faster process. We roof and we get paid. There’s no insurance runaround. Dealing with insurance is usually a 1-3 month run around depending on the carrier. Money is held up and take weeks if not months to get paid. The biggest issue with insurance is mortgage companies and agreeing on scope of work. Remember, insurance companies are for profit, the less they pay out, the better the bottom line looks…
- Start work. Roofer will schedule material delivery and work to begin, these are usually two different days. Make sure to get everything in writing as to the scope of work. Make sure to know the difference between 3-tab shingles vs. architectural shingles and a hail proof shingle. This is your opportunity to make changes, get an upgrade and make an informed decision.
- Payment. For retail cash jobs it pretty simple. Once work it complete, do your walk around, approve work and pay the roofer. For insurance, do your walk around, approve work and your roofer will send a certificate of completion to the carrier with an invoice. The carrier will review and send off payment within 1-3 weeks. When you receive your insurance proceeds, pay your awesome roofer!
This essentially wraps up the insurance process.
What To Do In Balcone Heights
The City of Balcone Heights is located inside the loop at 410 & I-10 at 3300 Hillcrest Drive Balcones Heights, TX 78201. It’s home to about 4,000 people.
- The Wonderland of Americas mall is home to Balcone Heights for all your shopping needs.
- Dave and Busters is nearby for a weekend bite and gaming fun for family activities.
- Fredericksburg Rd is full of shops and stores.
- Generally speaking San Antonio has many things to do, from Six Flags, Seaworld, to the downtown River Walk.
Schedule Your No Cost Balcone Heights Roof Estimate
You can schedule by doing one of the following.
- Fill out the form. We’ll contact you within 24 hrs.
- Call us directly at 210-900-0977
Feel free to read our 25 Most Frequently Asked Roofing Question and check out our San Antonio roofing blog.
Cities Served
Rox Roofing
1999 Gulfmart St #517, San Antonio
4.9 289 reviews
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Stephan Lasher ★★★★★ 2 weeks ago
Great service, Roxy and crew gave top notch service. He was able to work with me and my time frame and they came out and took care of business. I would say I would use you again but I should not need a new roof!! Thank you!!! -
Tim Tolosa ★★★★★ 4 months ago
Wow! I didn't think I get excited about someone coming to replace my damaged roof. ROX Roofing not only came to my house when they said they would and did the work they promised to do in the time they promised to do it, but they also … More back up their work to make sure that the customer is 100% completely satisfied with the results! They also beat the other 3 quotes I got price wise when comparing quality and brand name of products! I am already recommending them to my friends and family. I would hire them again, but if I stay here I have a 50 year warranty on my roof, so hopefully I won't need to. 😁 I HIGHLY RECOMMEND ROX ROOFING! -
Lisa Dehmlow ★★★★★ a week ago
We recently had roof, gutter, and other damage from the recent hail storm.Rox Roofing handled everything with incredible professionalism. Our project manager was outstanding—truly a perfectionist. He went above and beyond to ensure the … More work was done right, even bringing crews back out to fix small details that didn’t meet his high standards. That level of care and attention to detail gave us peace of mind through the entire process. We’re extremely grateful for his dedication and the quality of work from the whole team. Highly recommend Rox Roofing to anyone needing roofing services done right! -
Shari Sheldon ★★★★★ 3 months ago
So, it is always a breath of fresh air when a company you hire delivers what is conveyed at the first. Expectation is meet as well as exceeded.
Rockie and his crew really provided professional service and a fair price.
They did some repair … More work on our soffit and painted the soffit and fascia. We commissioned them to also stain our cedar beams, and seal. They also re- finished our front doors. Job well done.