SHAVANO PARK ROOFING EXPERT
Superstar Service
- A+ Better Business Bureau Accredited
- Lifetime Product Warranties
- Flexible Financing Options
Your Shavano Park Roofing Contractor
Residence of Shavano Park trust Rox Roofing as their roofing contractor. This area of town has been hit time after time by wind & hail. How many times have you gotten unwanted phone calls or out of town door-knockers solicit every time a hail storm rolls through? A great trustworthy local roofing contractor is difficult to find, but we’ve made that process simple for you.
Our Roofing Process
Rox Roofing specializes in roof repairs and replacements. When you schedule an appointment, we arrive on time. We listen and review your concerns. The following is a checklist and process we take.
- We walk the interior and check ceilings for watermarkings.
- Inspect the attic for rotted wood, ventilation and insulation.
- Together, walk the exterior with you and identify any concerns.
- Inspect and investigate the roof issue.
- Create a scope of work and proposal.
- Review supporting photos.
- Come to an agreement.
- Schedule work and make repairs as needed.
- Collect balance and issue warranty.
Residential Roofing Services
In Shavano Park, where luxury living blends with Texas charm, your home deserves unmatched quality—especially when it comes to the roof. Rox Roofing provides expert residential roofing services tailored for homeowners who value durability, beauty, and exceptional service.
Our Expert Shavano Park Roofing Team
We have a full staff working for you. You have a dedicated project manager walking you through the entire process via phone, text or email. A dedicated experienced sales representative and a full time accounts receivable team.
Our roofing crews and labor force follow all city and manufacturer installation specifications. All debris that come off your property are legally disposed or recycled. Your project will be cleaned and magnetized to pick up nails left behind. This process is the same for small repairs jobs or large 6 figure projects.
Shavano Park Roof Hail Damage
San Antonio and surrounding areas get hit by hail about once a year. It’s normally isolated into a 2-5 mile radius. From time to time we get hit with a large severe storm that rocks the entire city.
Here’s what to do if you think your roof has been damaged by hail and what to expect.
- Contact a roofer – that you know, like and trust, NOT your insurance company. This roofer should put together an analysis report with pictures to show proof of the damages. Don’t shop roofers around. Find one you like and stick to them. A well trusted roofer will probably have a service agreement stating if the roof gets approved to replace by insurance, they are guaranteed to do the work. This is normal and they deserve it.
- Call your insurance carrier and file a claim. Your roofer should be knowledgeable on how to file a claim and walk you through the process. Have a pen handy as they will ask a few question. This process takes about 20 minutes.
- Schedule your roofer to be onsite with your insurance adjuster. The roofer is on site to represent the hail damage on the roof and collateral damage. The roofer and adjuster should work together to come up with a scope of work to make necessary repairs to bring everything back to normal before the storm hit.
- Roofing estimate. Your insurance company will come up with what they think the repair work will cost. These estimates are typically lower by 20% – 30% or more. Your roofing contractor knows exactly what it’s going to take to get the job done. The roofer and the adjuster normally meet somewhere in the middle.
- Retail vs. insurance cost. Retail is considered a “cash price” or “paying out of pocket.” This retail price is lower than insurance because, it’s a faster process. We roof and we get paid. There’s no insurance runaround. Dealing with insurance is usually a 1-3 month run around depending on the carrier. Money is held up and take weeks if not months to get paid. The biggest issue with insurance is mortgage companies and agreeing on scope of work. Remember, insurance companies are for profit, the less they pay out, the better the bottom line looks…
- Start work. Roofer will schedule material delivery and work to begin, these are usually two different days. Make sure to get everything in writing as to the scope of work. Make sure to know the difference between 3-tab shingles vs. architectural shingles and a hail proof shingle. This is your opportunity to make changes, get an upgrade and make an informed decision.
- Payment. For retail cash jobs it pretty simple. Once work it complete, do your walk around, approve work and pay the roofer. For insurance, do your walk around, approve work and your roofer will send a certificate of completion to the carrier with an invoice. The carrier will review and send off payment within 1-3 weeks. When you receive your insurance proceeds, pay your awesome roofer!
This essentially wraps up the insurance process.
More Roofing Stuff
Feel free to read our 25 Most Frequently Asked Roofing Question and check out our San Antonio roofing blog.
Schedule your no cost estimate and assessments. Call Rox Roofing: 210-900-0977
Cities Served
Rox Roofing
1999 Gulfmart St #517, San Antonio
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Rox Roofing replaced the roof on our home and water tank shed December 2025 that had hail damage from a recent storm. They were recommended to us by a neighbor who had a very positive experience with their service. We also had a wonderful … More encounter with Rocky and his company as highlighted below:
• Extremely prompt in scheduling and showing up to appointments. Phone calls were also returned quickly.
• Rocky personally took the time to explain the options, costs and the insurance process.
• They went through the roofing process and told us exactly what to expect.
• Rocky came out several times to bring samples, discuss the difference between tile and metal roofs. He genuinely wanted us to be happy with our decisions.
• Delivery of the tiles was flawless. The crew place them on the roof with a lift the Friday prior to the project starting on Monday.
• The Rox Roofing crew was on time each day and it was evident every employee knew what their part of the job was. They worked well together and with great efficiency.
• Rocky was meticulous with cleanliness and ensuring our property was protected and respected. He personally walked the property each day to ensure everything was going smoothly and in place.
• He also met with us after the project was done to complete a final walk through and tweaked a few things that he wanted to perfect.
Overall, I would highly recommend Rox Roofing and give them an A+ on service, quality and communication. -
Rox Roofing did an amazing job repairing our roof and installing new rain gutters. Rocky came out to give us a quote for rain gutters and noticed we needed some repairs on the roof and the front of our house. As soon as we agreed to the … More repairs his team was here within the next couple days making the repairs and installing the new gutters. His team did a great job communicating with us and were great to work with. Their workmanship was top notch and the gutters matched perfectly. If you need any repairs to the roof or outside exterior of your house they are the company to go with. I will be using them for all of our roof needs.
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Great service, Roxy and crew gave top notch service. He was able to work with me and my time frame and they came out and took care of business. I would say I would use you again but I should not need a new roof!! Thank you!!!
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I bought my first home and needed the roof replaced! I got many quotes but Rox gave me the most options at different price points and multiple financing options. I appreciate how Jesus kept me informed with calls, texts, and even drone … More footage. Rocky then followed up after the completion to ensure quality. The crew cleaned up my yard better than expected too!!
