About Us
Who We Are
At Rox Roofing, our journey began with a passion for quality roofing services in San Antonio and its surrounding areas. Founded by Rocky Ortiz, a seasoned roofer who transitioned from hands-on work with various companies, Rox Roofing emerged as an opportunity to connect directly with homeowners. With a focus on residential roofing repairs and replacements, we specialize in asphalt, tile, and metal roofs, ensuring that every client receives top-notch service backed by industry-leading warranties.
What sets Rox Roofing apart? Our commitment to transparent communication throughout the entire roofing process, to start. We believe in walking our clients through each step, making them feel empowered and confident in their decisions through thorough and detailed education. With a dedicated project manager, a cutting-edge CRM system, and modern communication methods like texts and emails, we ensure that our clients are informed and engaged from project initiation to completion.
At the core of Rox Roofing are our values: commitment, integrity, teamwork, and proficiency. These values guide every aspect of our work, ensuring that our customers have not just a roof over their heads but a positive, memorable experience. Beyond our efficient processes, we take pride in our community involvement and our ability to give back to our neighbors. Choosing Rox Roofing means choosing a team dedicated to providing a seamless and satisfying customer experience, from the first impression to the last nail and beyond.
Our Accreditations
At Rox Roofing, our commitment is backed by our certifications and accreditations so you always know you’re getting the best.
Our Core Values
Commitment
We’re all in on every project.
Integrity
We do what we say we’ll do, always.
Teamwork
We believe that we rise by lifting others.
Proficiency
We’re good at what we do and maintain high standards of excellence.
Meet Our Team
Janet Ortiz
Accounts Receivable & Accounting
Janet is a San Antonio native, born and raised in Atascosa. She attended Southwest High and Northwest Vista. Her passions lie in photography, specifically family portraits.
She has 10 years of customer service experience, accounts receivable and bookkeeping. Her work experience comes from the fitness & the medical industry. In a nutshell, her duties consist of bookkeeping, financial budgeting, scheduling and processing work orders from our commercial accounts. Janet has been with Rox Roofing since 2015 and looks forward to working with you.
Jesus (Jesse) Zamarron
Project Manager
Jesus (Jesse) Zamarron was born and raised in San Antonio. He attended John Jay High. Jesse lives in San Antonio with his family. He loves spending time with his family & doing activities with his young kids. Part of his hobbies include cooking and collecting toys.
Jesus has been with Rox Roofing since 2017. He is the lead roofing project manager. Some of his duties include: material ordering, managing vendors and labor force, scheduling jobs, communicating with all parties and providing a great customer experience.
Rocky Ortiz
Owner & Roofing Specialist
Rocky Ortiz, is the proud owner at Rox Roofing. He’s been in construction since 2009. Working for other contractors for many years, in 2015 he decided to go off on his own. Rox Roofing was born.
In the beginning, he did everything from picking up material, making repairs, installing roofs, dealing with insurance and collecting. Today, his duties & roles vary from day to day, but in a nutshell, he wears all the hats and assists the team.You can catch him making educational videos on Facebook and Youtube.
Born in California, living in Park City, Utah for a decade and now, he calls San Antonio home. Lives here with his family and enjoys being active when he makes time…. Camping, hiking and biking with his hardtail mountain bike is what he enjoys the most.
