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Customer ReviewsTiffany G.
I recently hired Rox Roofing to do some repairs on my roof in preparation to sell my house. I cannot say enough positive things about Rox. He is reliable, professional, prices are competitive (I shopped around), responsive to emails and calls, and very thorough. He provided a detailed quote with pricing, had me sign a contract, and provided before and after photos along with a warranty for the buyers. My realtor and I have already recommended Rox to others and will continue to do so. He really did go above and beyond. Highly recommend!
Great experience! I wished I didn't need to call them at all, but from the beginning to the end of the process was what you'd hope for from a company. Roque was prompt with his initial appointment, the quote was reasonable and they did what they said they said they were going to do. The crew was efficient, neat and talented. Everything was cleaned up and the repair looked great. At the end of the job Roque even went over the lawn and flower bed with a magnet to ensure that there weren't any stray nails or screws left behind. I would use them again and highly recommend that you give them the opportunity to do the same for you.
Rocky responded to our request quickly, and provided a quote that was extremely competitive compared to the other quotes we received. He completed the work in an hour or so, and the job looks great. We'll definitely be going back to Rox in the future for any roof work we need done!
Professional all the way, great service and price.
Very professional service! Highly recommend and will call for any future problems!
Great experience from start to finish. Rocky (the owner) was great to work with during the consultation and estimate stages. Very honest, fair, and reliable. Jesse (project manager) was a great communicator and kept us informed of our project every step of the way. We had a full roof replacement and new gutters installed. I highly recommend you hire this company for your roofing and gutter needs. Very fair pricing, and great customer service from this local business!
Exceptional workmanship! The best service, quality, and product.
I received world-class service from the very beginning I called the company to the finished product . The lady who answered my phone call was extremely courteous, professional, and expedient. A few hours later, Roque, showed up at my house and I received a detailed assessment/walk-through of my roof. Roque is extremely professional and knowledgeable and he really went out of his way to assist me with a new roof.
I explained I had to close in two days and he immediately started the ball rolling. The next day, after signing the contract, he had the materials delivered to my house and the workers started working the following morning. Needless to say, the work was completed before I closed on my house. I was really impressed!!
If you're looking for a roofing company, Rox Roofing and Exteriors is the company to choose. They are truly a great company!
WOW...ROX Roofing went above and beyond what they were contracted to do. ROX was paid in full and did not have to do anything else but they wanted to make a happy customer and they came back on their own dime...rare to see this kind of work ethic any more.
Incredibly impressed with the value that Rocky and Team put on Providing Customer Service. They created a WOW experience for me and they will be the first call I make for my future roofing needs.
Rox Roofing was hired to replace rotted facia/trim along windows and garage, and roofline. They did a great job, turned it around quickly, and matched paint perfectly. I'd definitely recommend them. Jesse Zamarron managed the project and conducted himself very professionally. Thanks, Jesse.
As a remote property investor solid contractors are vital to my business. I have had multiple roofs replaced by Roque and his team and they have been nothing short of fantastic. Prompt, fair, and reliable is how I would describe these guys. Really appreciate all the work they have done for me and plan to use them more going forward.
Extremely knowledgeable and great service. They helped accommodate our busy schedule to get our inspection and repairs completed. Will recommend to anyone.
Great company. Good people. Very professional. Use them!
Found him on thumbtack with a bunch of other contractors. He was the only one that called to follow up. Great manners, relatable, professional and kept in constant contact with me the whole roofing job. Great communication and work! Highly recommend! -Ashley
ROX All Pro Services is an exceptional company. The owner, Rocky, is honest and respectful; and his professional and friendly approach put me at ease, knowing he would do an excellent job in repairing my roof. He went above and beyond of what would have been expected of anyone. I will recommend this company to my friends and family.
ROX All Pro Services, LLC just finished our roof. They did an outstanding job. They kept us informed before and during the process. They started when they said they would and finished in a timely manner. They cleaned up afterwards and the roof looks great. They were very reasonably priced and I highly recommend them to anyone looking to replace their roof.
I wanted to share my experience I had in using ROX ALL Pro Services as a homeowner here in San Antonio. The roof that they replaced on my house was done in a very professional manner , very timely, and their clean up they did was unbelievable. If you're looking for a very fair price and great personal care well you better give them a call and let them give you a Quote to compare with. Being a Disabled Veteran and on a fixed income, price and quality of work was very important to me and they did both. Thanks - Wayne
My home was hit with the April '16 hail storm pretty bad. It messed up the house paint, shutters, roof and fence. A week after talking to Roque (the owner), all my stuff was fixed and house painted. Very comfortable to talk to and no high pressure sales tactics, just a straight forward conversation. Super satisfied with all his services and would definitely recommend to anyone needing help.
Rox Roofing ROCKS!!
Rox's crew did a fantastic job. They replaced our house and garage roofs in two days without any problems. The crew cleaned up and Rox made a final inspection. No upfront money and all processings were cleared through our insurance company.
I strongly recommend Rox Roofing and Exteriors.
Very pleased with the company. If you're looking for dependable and honest as well as affordable, these are your guys.
I have been in the mortgage industry since 1998 and I have worked with hundreds of roofing contractors in my time and I have never come across one that is as Professional, Knowledgeable, Good-Hearted and Honest as Roque Ortiz! Him and his staff do EXCEPTIONAL WORK! I highly recommend you using Rox All Pro Services, LLC for your roofing needs. Whether it is a repairs you need or a full roof replacement, there isn't anyone else out there that can do the job like Roque and his crew! I back his company up 100% and have informed my work colleagues if they need roof work done to call him and ONLY him!
Thanks again Mr. Ortiz for doing a Fantastic job on my roof and patio! Your work and your professionalism surpassed my expectations. I referred Mr. Ortiz to 2 of my neighbors and they had their roofs replaced as well after the severe hail damaged we all suffered in April 2016.
I highly recommend these guys
Professional, affordable, excellent work!
Sandra L. -2017
We had some delay due to rain which Rox and his team worked around the best they could considering the required roof work. We also appreciated the options provided and not just you need a new roof. We did select a replacement roof, but received other options that would have worked if not ready for the new roof. I also made change requests during the project which were added in with no issues. We had some delay due to rain which Rox and his team worked around the best they could considering the required roof work. We also appreciated the options provided and not just you need a new roof. We did select a replacement roof, but! received other options that would have worked if not ready for the new roof. Outstanding customer service and support by owner and job project manager.
Sylvia - 2017
ROX All Pro Services fell in my lap by accident and thank goodness they did! The instant comfort I felt was crazy. Rocky took time to explain the entire process after I told him this was my first roof job ever and as a single woman I demand honesty! Exactly what I got along with a great roofing job! My roof looks great and they cleaned up everything!! Fantastic experience and I highly recommend ROX All Pro Services for your roofing needs!
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